To integrate the vast amount of existing work, I have published large-scale reviews of the field of emotion in the workplace in the Academy of Management Annals and the Annual Review of Psychology.
Emotional Intelligence
My work in Emotional Intelligence includes test development, research review, and new empirical work about the association between individual skills and workplace performance.
Individual Differences in Negotiation
Some negotiators are better than others, and my research asks the questions of who and why.
Subjective Value
This research stream asks what people value when they negotiate and why these subjective feelings matter.
Ingroup Advantage in Emotion
The dialect theory posits that when we recognize the emotions expressed by members of a foreign cultural group, we can largely understand others but something also gets lost along the way.
Individual Differences in Emotion Recognition
Some people are more accurate than others in recognizing emotional expressions, and these differences matter in the workplace.
